Delivery Information

COVID-19 UPDATE

We are still processing orders during this time but there may be dispatch delays of 2-5 days whilst we ensure our staff remain safe. 

UPDATED DELIVERY TERMS - Outside of UK:

When ordering goods from www.santoro-london.com for delivery outside the UK you may be subject to import duties and taxes, which are levied once the package reaches the specified destination. Any additional charges for customs clearance must be borne by you; we have no control over these charges and cannot predict what they may be. Customs policies vary widely from country to country, so we advise contacting your local customs office for further information. Additionally, please note that when ordering from www.santoro-london.com, you are considered the importer of record and must comply with all laws and regulations of the country in which you are receiving the goods.

 

Standard Delivery UK

Spend over £35 for free UK Delivery 
Our standard delivery charge is £6.95 for UK mainland addresses.
Delivery outside the UK mainland is available and will be dependent on exact destination and products ordered. 
We aim to deliver your order within 5 working days.
 

Next Day Delivery UK - £8.95 

NEXT DAY DELIVERY CURRENTLY UNAVAILABLE

Order before 2pm Monday to Thursday for Next Day delivery. Orders placed on Friday will be delivered on Monday to the UK mainland. 
Next day delivery is not available for Northern Ireland, Highlands and Channel Islands.
 

USA/Canada Delivery

Spend over $80 for free delivery
Our standard delivery charge is $16.95 for delivery to Continental United States addresses. 
Delivery to Alaska, Hawaii and US Territories is available and will be dependent on exact destination and products ordered.

We aim to deliver your order within 5-7 working days. 

Note for Deliveries to Canada
The shipping charge you will pay does not include any additional taxes or duties that may be applicable when the parcel reaches your country. Payment of any such charges are your responsibility and will not be paid by Santoro.
 

International Delivery

For all other international orders, the delivery cost will be calculated automatically depending on the destination and products ordered. 
The cost will be shown at checkout before order confirmation.